How Interlab expands its Bastion range with Unipak drop-shipping support

Key proof points

• 20+ year supply relationship
• Bastion personal protection products supplied to laboratory customers
• 70% of Bastion customer orders fulfilled through Unipak drop-shipping
•  Access to a wider product range without upfront stock investment
• Reliable fulfilment and continuous supply support
• Product samples, education, and account manager support

For over 20 years, Interlab, a trusted supplier to laboratories across New Zealand and the Pacific Islands, has relied on Unipak for high-quality personal protection products. Interlab's commitment to providing laboratories with safe, durable, and compliant safety equipment has made their partnership with Unipak invaluable. 

The challenge 

Interlab needed a supplier they could trust to deliver premium, internationally compliant personal protection products—without interruptions. With safety at the forefront of laboratory operations, gloves and other protective gear had to meet the highest standards for chemical resistance, durability, and wearer comfort. 

“Laboratories depend on gloves that can withstand exposure to a wide range of chemicals. Quality is paramount in our industry. A single failure can compromise both safety and efficiency, which is why we need a supplier we can count on.” 

- Bob Howard, a senior representative at Interlab. 

The solution 

Interlab found that solution in Unipak’s Bastion Nitrile Gloves. Made from nitrile butadiene, these gloves offer superior protection against chemicals and solvents while also being latex-free, eliminating the risk of allergic reactions. Fully compliant with international safety standards, Bastion gloves have been a staple in Interlab’s product lineup for years. 

“Bastion gloves are incredibly reliable. Our customers love them for their durability and resistance to punctures, abrasion, and chemical exposure. Over the years, we’ve sold hundreds of thousands to our customers who value their performance.” 

The partnership 

Unipak is one of Interlab’s longest-standing supplier’s, having worked together since the company's inception. Today, 70% of Bastion products ordered by Interlab’s customers are fulfilled through Unipak’s drop-shipping service, allowing Interlab to streamline operations while eliminating warehousing and stock management costs. 

“This is a true win for us. We get access to a wide range of products and the flexibility to expand our offerings without upfront investment or stocking them ourselves. And we have always been able to depend on Unipak to promptly and reliably fulfill orders.” 

The benefits 

Beyond product quality, Interlab benefits from Unipak’s exceptional service, reliability, and industry expertise: 

• Seamless ordering and delivery: “Delivery is consistently reliable, what we order is what is shipped.” 
• Continuous supply: “Unipak ensures uninterrupted supply, which is critical for us to keep our customers’ operations running smoothly.” 
• Product trials and education: “They’re always happy to provide samples, and we’re currently trialling their biodegradable gloves. Their account managers are well-equipped to train us on product features, benefits, and proper use.” 
• Loyalty rewards: “The more we buy, the more benefits we receive—special loyalty discounts, an interest-free account, and a dedicated account manager for advice, training, and support.” 

The verdict 

Bob sums up the partnership with Unipak in three words: helpful service, speedy delivery, and continuous supply. 

“We never feel alone or left in the dark. Unipak communicates new industry products and regulations when it's appropriate—never too much, just the right amount of useful information. Over 20 years, our trust in Unipak has only grown. It’s a partnership built on reliability, quality, and shared success.” 

Looking ahead  

As Interlab continues to serve the laboratory industry with premium protective equipment, their partnership with Unipak remains a cornerstone of their success. With a proven track record of dependability, Unipak continues to deliver innovative solutions that help Interlab—and their customers—thrive.